Privacy Policy

Effective Date: May 23rd 2023

At, we are committed to protecting your privacy and ensuring the security of the personal data you provide when using our website. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and providing us with your personal data, you agree to the practices described in this policy.

Information Collected

We collect and store the personal data you voluntarily provide to us through contact or subscription forms on our website. The information collected may include, but is not limited to, your name, email address, and any other information you choose to share with us.

Use of Information

We use the collected information for the following purposes:

  • a. Sending Promotional Emails: We will use your email address to send you information about our products, promotions, news, and useful content related to our website. If at any time you wish to stop receiving these emails, you can opt-out by following the instructions provided in each email.
  • b. Improving Our Services: We may use the information to improve our products and services, as well as to personalize your experience on our website.
  • c. Communication and Customer Support: We may use your information to respond to your inquiries, comments, or requests for information.

Data Protection

We maintain technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or accidental or unlawful destruction. However, please note that no transmission of data over the Internet or electronic storage method is entirely secure. Despite our efforts to protect your personal data, we cannot guarantee its absolute security.

Sharing of Information

We do not sell, rent, or share your personal information with third parties without your consent, except in the following cases:

  • a. Service Providers: We may share your personal information with external service providers who assist us in sending emails and providing services related to our website. These service providers are prohibited from using your information for any purpose other than providing services on our behalf.
  • b. Legal Compliance: We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to comply with a valid legal process, protect our rights, or defend against legal claims.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it so that no individual can be identified.

Your Rights

You have rights regarding your personal data and may exercise the following rights with respect to the information you have provided to us:

    • a. Access: You may request a copy of the personal data we hold about you, as well as information on how your data is collected, used, and shared.
    • b. Rectification: You may request the correction of any inaccurate or incomplete personal data we hold about you.
    • c. Erasure: You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
    • d. Objection to Processing: You may object to the processing of your personal data in certain situations, such as the sending of promotional emails.
    • e. Restriction of Processing: You may request the restriction of the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or believe the processing is unlawful.

f. Data Portability: You may request the transfer of your personal data to another organization in a structured, machine-readable format.

g. Withdrawal of Consent: If you have given consent for the processing of your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, or if you have any questions or concerns about how your personal data is treated, you can contact us through the provided contact channels at the end of this policy.

Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when the revised version is posted on our website. We encourage you to periodically review this policy to stay informed about how we treat and protect your personal information.

Contact Information

If you have any questions, comments, or requests related to this Privacy Policy, please feel free to contact us through the following means:

Company Name: Trustem S.A.S.
Address: Calle 134 # 7 – 83, Bogota Dc – Colombia
Phone: + 57 319 715 1635

By using our website and providing your personal data, you acknowledge that you have read and understood this Privacy Policy and agree to the terms and conditions set forth herein.

Trustem S.A.S.
May 23rd 2023